Privacy Policy

    How we collect, use, and protect your information

    1. Introduction

    EaseMyExpo ("we," "us," or "our") operates a business data enrichment platform that helps businesses extract and enhance company information from uploaded PDFs. We are committed to respecting the privacy of individuals and ensuring compliance with applicable Indian data protection laws.

    2. Scope of This Policy

    This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information related to our services. It applies to all users of our platform and services, including website visitors, trial users, and premium subscribers.

    3. Information We Collect

    We collect and process the following types of information:

    • Account Information: When you register, we collect basic information such as your name, email address, username, and role. This data is securely stored in our database and accessible through localStorage for authenticated sessions.
    • Profile Data: We collect additional information such as phone number, organization, and subscription status to provide appropriate service levels.
    • Document Data: Content from PDF documents you upload to our platform for data extraction including business information such as company names, PAN numbers, GST numbers, phone numbers, and email addresses.
    • Authentication Tokens: We store access and refresh tokens to maintain your authenticated session and provide secure access to your account.
    • Payment Information: For premium subscriptions, we collect payment details required to process transactions. Full payment card details are not stored on our servers.
    • Usage Data: Information about how you interact with our platform, including features used, documents processed, and extraction results requested.

    4. Sources of Information

    Our data is sourced from:

    • Information you provide when registering or subscribing to our services.
    • PDF documents that you upload to our platform for processing.
    • Your interactions with our platform and services.
    • Payment information provided during subscription purchases.
    • Profile information you provide to enhance your account.

    5. How We Use Your Information

    We use the collected information to:

    • Provide our core data extraction and enrichment services from PDF documents.
    • Process company information including business names, PAN numbers, GST numbers, contact details, and other related data.
    • Distinguish between free trial users and premium subscribers to provide appropriate service levels.
    • Authenticate your identity and maintain secure access to your account.
    • Process subscription payments and manage your account.
    • Create and maintain your profile for personalized service.
    • Analyze usage patterns to enhance user experience and improve our extraction algorithms.
    • Comply with legal obligations and protect our rights.

    6. Legal Basis for Processing

    We process your information based on one or more of the following legal grounds: your consent, the necessity to perform our contractual obligations (providing data extraction and enrichment services), compliance with legal obligations, and our legitimate business interests.

    7. Data Sharing and Disclosure

    We may share your information with:

    • Service Providers: Third-party vendors who assist in operating our platform, processing payments, and providing our services, under strict confidentiality agreements.
    • Data Processing Partners: Companies we collaborate with for enhanced data enrichment capabilities, with appropriate data protection agreements in place.
    • Legal Authorities: When required by law or to protect our rights and interests.

    We do not sell or rent personal data to third parties. The business data extracted from documents is provided only to the user who uploaded the document, with enhanced data available to premium subscribers.

    8. Data Retention

    We retain your account information for as long as your account is active or as needed to provide services. We store uploaded PDF documents and extracted data for premium users according to their subscription terms. For free trial users, extracted data is available for a limited time. Authentication tokens are stored for the duration of your session and refreshed as needed to maintain security. We regularly review and update our database to ensure the information is current and accurate.

    9. Data Security

    We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of uploaded documents and extracted data, secure storage of authentication tokens, secure API communications, access controls for user data, and regular security assessments of our platform.

    10. Rights of Individuals

    You have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing, and data portability. You can update much of your profile information directly through your account settings. For other requests, please contact us at hello@easemyexpo.in.

    11. Grievance Redressal

    If you have any concerns or complaints regarding our data practices, please contact our Grievance Officer at:

    Name: Privacy Officer

    Email: hello@easemyexpo.in

    Phone: +91 78998 70113

    Address: 101, Dasarahalli Main Rd, near Anjaneya Temple, Maruthi Layout, Thanisandra, Bengaluru, Byatarayanapura CMC and OG Part, Karnataka 560024

    We will acknowledge and address grievances within the timelines prescribed by applicable laws.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the updated policy on our website with an updated revision date.

    13. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at hello@easemyexpo.in.